Dear sir,
i had been receiving the following message from airtel (message portal number: 54321) in my airtel life time prepaid number 9903772532, once in every month:
thanks for downloading FLAK 88 from Airtel. you have been charged rs. 10
but for your kind information, i didnt enjoy any additional services of airtel or download any bogus content of airtel live service.
when complained using 121 or 9831098310 the foolish customer care executive replied that " we have no record whether you have downloaded anything or not." but they did not refund the sum to my account. the fraudulent airtel keep continue this service for last 4 months.
therefore, i request the consumer complaint authority so that they take proper action against these frauds.
thanks
rozeara khatun
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