Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Activation of Paid Services without customer s concent | News #53557

Airtel
Activation of Paid Services without customer's concent

I am using airtel prepaid number. There are many charged services that are getting activated without my knowledge. Whenever I call to customer care to know about it, they tell you have activated some service from airtel site.

If I would activate I definately know about it. After complaint they are just deactivating the service. What about the money that got educted. I called to customer care 3 times. After that they raised the complaint, but they talked as if they are ruling the network and can do anything. If they wish they will talk and if not willing they disconnect the call. Last call i did the executive told she will transfer the call to supervisor, i was put on hold for 4-5 mins and after that the call got disconnected.

Name- Rajesh Arora

Mob- 9632074908


Company: Airtel

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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