I moved to Hong Kong last year, and for the last 4 months, only used my prepaid Airtel SIM 97404-42539 to receive critical transaction sms messages from my banks. A couple of weeks ago I got a message that it has been made invalid, without any prior warning of any kind. When I came to India and called up the Airtel help centre, I was told the SIM is now invalid and will be reassigned. I have been a customer of Airtel for more than a decade, and I expected at least a warning sms before the SIM is disconnected. I'm not getting my banking transaction alerts now, and I'm worried about problems on that front. Please help by making my SIM valid again.
Thank you very much.
Best regards,
Meera K C.
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