An open letter to Airtel.
Dear Airtel,
I am a smartphone user who bought a smart phone to use one! I see that you charge Rs 98 for 1 GB of data instead of 2GB now in Karnataka. Why is that so? Also, would it hurt you so much as to give 3G services on this recharge? I don't understand why a customer should pay Rs 800 just to avail 3G on his phone & that too for 2 GB. Why are Networks such as you holding the nation to ransom? First, you guys cheat the exchequer (not particularly Airtel, but the rest of the crew - mobile phone companies) of Rs x amt just to get 2G licenses & now you clearly want to rob customers of the smart phone experience by charging so much for 3G. I think Rs 98 for 2 GB of data is a fair prices as sheer volumes opting for the service will determine profits. Its good not to be greedy and better to have happy customers.
Hope I see change!
Cheers!
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