Subject: Since last one year regularly deducting charges by activating automatically unusual services, not refund deducted amount, non co-operation of employee.
Respected Sir/Madem,
I am Rahul Parmar from ahmedabad, Gujarat state.i am prepaid card user of Airtel Bharti telecom. i am using Airtel Sim Card for mobile since last Five years.i have not faced any problem for first three years but since last Two years i m faceing too much problem from service provider, they deduct 50-100 Rs after every two months by activating unusual service like voice chat, caller tune, cricket alert, video downloading etc. they dont send any activation message for this services and directly deduct amount from my main balance without prior notice.
When i inquire about my balance deduction, customer care executives who talks with me are not providing sufficint information regarding my balance deduction and every time create embiguity by giving different different answers.
By facing all this problem i decided to sue on the Airtel company as well as all those employees with whom i had talked.also i want some refund of my deducte balance and written apology letter with confrmation, that i wiill not face any problem like this again and if i would than company will liable to pay compensation.so i kindly request you to help me regarding this problem. you can mail me, i will provide you my all information regarding my details and case.
My E-mail id is [email protected]
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