Sir,
I have activated the Blackberry Service under Rs.299 plan on 15.08.10 under Rs.299 plan and I have reactivated under 399 plan on 25.08.10. All the Blackberry services worked fine till 29.08.10. All the Blackberry services are deactivated on 30.08.10 from your server team without informing me and without any reason!
I have contacted the Blackberry customer care more that 30 time and finally I one senior customer care leader named Mr. Gaurav has committed to solve the issue before 10.09.10. But nothing happened.
Without solving my problem and having debited Rs.299 399 and being in Deactivated mode of BB sevices, I got one sms from Airtel state that again I have debited Rs.399 on 25.09.10. But, the services not activated after that also.
I went to Pondicherry Aitel Customer care office on 25.09.10 and explained my problem with Mr. Vairavel and I have got the interaction Id no 754410180 by contacting the customer care from there. But even that also, my problem remains same.
Totally I have debited 1097 (299 399 399) and I did not used your services. So, I need the full refund immediately.
My no = 9994822225, PIN = 22614634, IMEI = 351968.04.245872.2, TARIEF = PREPAID. MODEL: BB 9700
Expecting the proper action & reply.
T. RAVIDEV
#21, Kamaraj Salai | Pondicherry | 605011 | India | 0413-2222782/2223782 | 9994822225 | 9345456677
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