I have been airtel customer for the past 3 years.
Always I think Airtel gives the best customer service. That why I also got Airtel Broadband connection too.
But, Now a days I have some problem with their service.
Without my request, they activate friends chat service and immediately charged Rs.30pm. I call to customer service and they said this service is activated becuase of your request. I said i dont need that service atall and request them to deactivate immediately.
They promissed to deactivate the service. But Again I charged Rs.30.
Again I call to Customer service, Again they give the promise.
Later I make a call to confirm the status, they said that the service still in active and again they give the promise to terminate.
After that I have charged Rs.10 for 10 days regarding this friends chat service. This time i got more angry and make a call to customer care and express my angry mind. They terminate the call.
After that they activate Hellotunes immediately and charged for Rs.10 for 10 days to revenge me.
If i not getting proper action I decide to go for Aircell now and shy to said as airtel customer.
Today most of the connections are closed because of poor service.
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