Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Mobile no deactivated | News #69140

Airtel
Mobile no deactivated

AA) This is for your kind information that I have been using Lifetime prepaid

mobile no

9934235836 for the last five years without any problem.

Also I have been recharing my mobile with minimum of Rs 200/- in any six

month period

without fail.

Have observed that for the last two months my mobile no is not working.

When somebody calls my mobile no, a voice prompt says that "This No is not a

valid no.

Please check the no you have dialled."

Kindly advise the reason for blocking my prepaid mobile no.

BB) Following are my details :

Name: Md Khalid Hussain

DOB: 17 May 1969

I had submitted my valid passport copy as name and address proof.

CC) My last recharge was of 333 rupees on 25 Sept.

I have made my last voice call on 28 Sept and 26 Sept.

Also if I remember correctly, my last balance should be either Rs 106.62

DD) Following are some of the latest recharge done (copied fm my mobile sms

inbox) wiht trans ID:

1) RECHARGE SUCCESSFUL on 25-09 at 07:30PM.Talktime Rs 300.00.MRP Rs

333.00.TransID 1512654897.STD & Local SMS (200/day)-Rs21

2) RECHARGE SUCCESSFUL on 19-09 at 07:39PM.Talktime Rs 140.00.MRP Rs

150.00.TransID 1489593745.Recharge with Rs222 & Get Full Talktime.

3) RECHARGE SUCCESSFUL on 13-09 at 05:00PM.Talktime Rs 200.00.MRP Rs

222.00.TransID 1146291896.Recharge with Rs555 & Get Full Talktime.

4) RECHARGE SUCCESSFUL on 27-06 at 07:20AM.Talktime Rs 1.00.MRP Rs

98.00.TransID 966179594.Sms MO to 52567 for Internet settings

5) RECHARGE SUCCESSFUL on 31-05 at 06:07PM.Talktime Rs 18.00.MRP Rs

18.00.TransID 880557884.Unlimited STD & Local SMS (200/day)-Rs21

EE) Kindly reactivate my mobile no so that I can keep using it.

If any extra document/verification is required to activate the mobile sim,

please advise.

Awaiting your positive reply on the above subject.

Thanks and Best Regards

Md Khalid Hussain


Company: Airtel

Country: India

Category: Telecommunications

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