Hi,
I have two concerns which i would like to be addressed.
1.On march 5th, i had recharged my mobile with a Rs. 180 voucher after which the available talktime
on my number was 180.11. However after sometime there was a deduction of Rs. 180 leading to
a remaining balance of 0.11. For clarity on the same i registered a complain with customer care
which got resolved on march 9th stating there hasnot been any undue deduction on your account.
I tried calling up and asking the customer care the reason of the deductions few times after that
however there was an abrupt call ending everytime without answer.
Kindly provide me an clarity on the same
2. I had registered a complaint in consumer complaint forum for balance deduction for video games.
After which i had got a call from Airtel Corporate Office, Delhi saying a refund of Rs. 200 however
till date only Rs.150 has been refunded. Kindly credit the remaining Rs. 50.
Name: Manisha Tripathy
Airtel no. : 09178171943
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