I have been using Airtel Postpaid card for years and now they have come up with an option of converting a Postpaid card into Prepaid and have the same number, hence i visited the Borivali Airtel gallery and told them about this and they started giving me dates saying come after the bill is generated, we dont take request on month end, and so on, the last time i visited them the road out side Airtel gallery was undergoing a construction work hence i entered the gallery and everyone started saying the gallery is closed due to that work which is going outside the gallery, but in any situation the Airtel Gallery was not affected as in the Electricity was working, Phone lines were working, Interent was working so why were the tech not working and they said due to the work going on the gallery is closed, hence i told them if it was closed the shutter should have been closed as you guys are not doing any work, hence i counsulted the Manager, i informed him that this is the 4th time i am coming for the issue and still you guys are not helping me and then the Manager said ok let me see what i can do and he took my application form and all my doucments (application form to convert postpaid into prepaid, pan card, house agreement, light bill, house possesion letter, internet bill and mobile bill and all had my names on it) and the Manager in return said non of these doucments are valid onl Pan card is valid we need agreement of the house which is less then 2 yrs not more then 2 yrs, hence when i informed the Manager at the time of getting customers to take Postpaid all documents were valid and now not valid, so he started saying the sales department is different and so on, hence i informed if he cant help so no one can, so i told him i wont pay the bill of this card and he said its fine do what you have to do, and left me helpless, and now every month i am getting bill worth 450 as it is my monthly rental without me using that card i am still paying for it, hence i think of taking their case officialy and bringing this into limelight as todays its me tomorrow it could be you guys... so please help me and call me on 7738777093
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