Sir,
I have telephone broadband connection of Airtel (02240157379). It was agreed between me and Airtel executive that I will be migrated to Retaintion-499 plan with effect from March. Which did not happen.
In the month of May I had a long discussion with Airtel executives over email and telephone. They apologised for their mistake and promised to migrate me into Retaintion-499 plan with immediate effect.
The bill for the month of May also shows my older plan.
Can the Indian Customer complaints forum help me?
Best regards,
Deepak M Ochani,
Phone: 022 40157379
email: [email protected]
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