I wanted to conclude my relationship with Airtel and opted to Port out. The final settlement bill was requested by me. I have been following up for my bill copy for number 9967654710 which would have got generated on Jun 6th and due on Jun 24th. But till today (Jun 23rd) there is no bill copy. I received a request number as 37900303 on jun 10th mentioning the bill will be delivered to me by max Jun 20th. However, there is no bill received since this email reply.
As I have opted to port out from Airtel, they are harassing me by calling min 6-7 times a day for payment of the bill amount. But I have asked them a bill copy that is not yet made available to me. When checked with the Relationship center, they don't give a copy and talk rudely. I think they have forgotten that they are working in a RELATIONSHIP Center and expected to build good relationship with the customers.
I had raised the concern through email to their Nodal Office which proved to be a waste of time.
- Rajesh J
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