Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Dissatisfaction | News #73972

Airtel
Dissatisfaction

I am Sagar Jadhav, my mobile number is 9975766732, i am from maharashtra circle.

I have been using Airtel service since i started using mobile phone and i WAS proud to be associated with Airtel, but this is not true anymore.

Airtel is troubling its customers very much since a year or so.

I myself have been a victim of unnecessary balance cuts several times in last few months without using any services.

On 27th march at about 1.25 AM (i.e 0125 hrs) i did a recharge for 3G data plan of 675rs which promised 2.5 Gb of data for one month, but when i did the recharge i got only 1310 Mb of 3G data.

This is very frustating. Paying huge amount for a 3G data pack that too not giving what is shown is irritating.

When tried to contact customer care they had put my call on hold after listning to my query and then disconnected my call, then from same number customer care doesnt respond at all.

I tried to call from another airtel number then again same thing happened.

Airtel customer care is not at all responding and not at all rechable.

People at Airtel galleries are very arrogent all over maharashtra and not at all intrusted towards solving customers problems, this is the responce i have recieved from many airtel customers to whome i consulted before sending this email.

This kind of service is not expected from a company like Airtel.

I want this resolved ASAP.

I am paying for the services which i wish to use not for the mental stress caused by such bad services.


Company: Airtel

Country: India   State: Maharashtra   City: Pune

Category: Telecommunications

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