Dear Sir,
Sub: My Sim number # 9892690200
I have Sent 2 emails to Airtel regards to the Disconnection of my Sim number # 9892690200
I would like to make a complain against Airtel telcommunication for failing to update me pririor to disconnection of my Sim # 989269200 and they have completely ignored my 2 emails Dated April 25th and Resent on Apil 28th,
Kindly help me resolve this matter. Thanks.
Your sinceirly..
Kishore Kherajani.
Mumbai.
April 28th
Pls note my Name is Kishore Kherajani and yesterday I have returned back to Mumbai India from my overseas visit,
After arriving at Mumbai I hv found one of my Sim number # 9892690200 has been blocked after my visit to your Airtel Gallery @ Ram Maruti Road Branch,
Airtel staff at Gallery informed me this number has been blocked, then I had Tel conversation with Ms. Jayna Staff of Airtel Gallery according to her this number has been Permanently disconnected on the March 21st and Recycled and allotted to another person on April 21st,
Ms. Smita I have 2 numbers under my name and both numbers were used last on the Dec 23rd 2011 before leaving out of India
I don't understand policy of your company (Airtel) You all have disconnected one number just because of the number not being in use fr more then 3 months but I want to understand why my other number is not being disconnected which I had used last on the same date Dec 23rd???
Pls kindly note I have been using this number for more then 6 to 7 years and I had my balance amount in my number I would like to request you to give me back my number with balance else I will make a official complain to TRY,
Kindly advise me with ur comments in return by tomorrow morning,
Thanks / Regards.
Kishore Kherajani
Mumbai India,
April 25th
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