Dear Sir,
I am not able to receive my hard copy of the bills every month. I shall be able to get my reimbursement of the bill from my office, only after producing the hard copy. The non-receipt of the bill is happening almost for the past 6 months. Only after complaining to 121 my bills are being supplied. My address furnished is correct and I am receiving all other posts without any problem.
Every time their concerned persons ask me same questions like my billing address, my phone number etc., and assure that my problem will be addressed but again they fail.
I am furnishing the complaint numbers previous two months for your ready reference: 40501184 dated 18.11.2011 and 40876986.and my phone number is 9900164115
Added to this I am 63 years old and I feel very much harassed by the indifference of their bill delivery section.
I shall be happy if my grievance is addressed early and by sending last month's and this month's bills and ensure that further bills are sent to my address without break and giving room for further complaints.
At present I am paying my bills based on the SMS sent by their 121.
with regards,
alur sudhakar,
9900164115
0 comments