Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel Mobile - Not approving MNP Requests | News #81555

Airtel Mobile
Not approving MNP Requests

Hi,

I had applied for MNP request on 24th of Jan by sending an SMS to 1900 & had received the IUnique Porting ID AX326656.

Airtel had rejected the MNP request saying Non Payment of Bills. Although i have an ECS mandate provided & for the past 6 years the payment is happening they have rejected the request.

Earlier the customercare from Airtel called me & had asked for the reason of shifting. I had clearly informed that lack of 3G facility & no clarity on the bills & charges levied by Airtel. for which they offered me a change of plan & discount of 15% on my bill for the next month. I had informed them clearly that my MNP will depend on the 3G tariff & if it's high then i'll submit my application for MNP. They never mentioned about bill payment.

I need your help in resolving this & to go out of the lousy telecom company which cheats Customers in all kind of fraudulent way. I'm sure there are plenty of other people with similar issue. We collectively inform the TRAI & also file a Case against AIRTEL.

Anand

Mobile No: 98804 25496


Company: Airtel Mobile

Country: India   State: Karnataka   City: Bangalore

Category: Telecommunications

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