Dear Consumer Officials,
SIR, FOLLOWING ARE THE DETAILS OF THE COMPLAINTS NOT YET RECTIFIED SINCE 30TH MARCH.
THERE IS FRAUD AND INEFFICIENT SERVICE RENDERED BY THE OPERATOR VERY DISAPPOINTING NEED COMPONSATION IN FAILIURE TO RESTORE THE NO SOONER.
PLEASE TAKE CORRECTIVE MEASURE AT THE EARLIEST.
REGARDS,
M. VENUGOPAL
MOB NO: 91 8409493560, 91 8507559442
SUB: Re: REPLACEMENT OF SIM- # 7739983921 FROM JAMSHEDPUR, JHARKHAND, INDIA Wednesday, 13 April 11:56 AM From: This sender is Domain Keys verified "M Venugopal"
View contact details to: [email protected]; Cc: "aajtak info"
Dear Lipika Parida,
Nodal Office,
Bharti Airtel Limited
Respected Sir,
Please find the SIM Detail as given bellow:
OLD SIM no: 89915 25100 00419 96744
Replacement / NEW SIM no: 89915 25100 00089 86696
Last Recharged on 8th march: Rs 222
5 Frequency detail no: 9771353839
All the details were given to the Sonary Distributor but Mr Anoop Sharma as non co-operative for the simple replacement this is very disappointing,
Need immediate action.
Please Call me on MOB NO: 91 8409493560 I will keep open for all related matter to be resolved. My ID is active & I need it at the earliest to avoid defamation at the employer end the loss apart for your information any miscall is registered in my mobile feed. You need 72 hrs but the matter is unresolved yet. Please expedite. I have called the mobile no: 9934334865 at 11.31am without any response. Please call and resolve its important and urgent please.
Regards,
M. VENUGOPAL
MOB NO: 91 8409493560, 91 8507559442
& On Tue, 12/4, [email protected] wrote:
From: [email protected]
Subject: Re: REPLACEMENT OF SIM- # 7739983921 FROM JAMSHEDPUR, JHARKHAND, INDIA [|BAL|7739983921|904201132629|]
To: [email protected]
Date: Tuesday, 12 April, 10:01 AM
Dear Mr. Venugopal,
This has reference to the concern over disconnection of your airtel
prepaid mobile number 7739983921.
Thank you for your email to Airtel and the opportunity to assist you.
We regret the inconvenience caused to you and for the delay in response to your mail.
We have been trying to contact you. Unfortunately, you are not available
with your alternate mobile numbers, we have been unsuccessful with our attempts to reach you. However, we regret to inform you that your above said mobile number has been permanently disconnected on 28 Mar due to non receipt of Airtel Prepaid Enrollment form (APEF). So we would request you to kindly provide us with an alternate contact number with preferable time so that we can do our best to resolve the matter at the earliest.
Please feel free to speak to our call center executive on 121 regarding any
query/request and on 198 for any complaint, you can also email us at [email protected].
You can get in touch with the Nodal Officer with your earlier request or
You may send an email at [email protected] or you may call at
9934334865 from 9:30 AM to 6:30 PM Monday to Friday. The Nodal officer will provide a resolution to your complaint in 10 days.
If you do not receive a satisfactory response from Nodal officer you may
send an email at [email protected]
or you may call at 9934844866 from 9:30 AM to 6:30 PM Monday to Friday.
Please do write in for any further assistance.
Warm Regards
Lipika Parida
Nodal Office
Bharti Airtel Limited
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&&&Original Message&&&-
From: [email protected]
To: [email protected]
Cc: [email protected];[email protected]
Sent: 09/04 19:13:24
Subject: Replacement of SIM- # 7739983921 from Jamshedpur, Jharkhand, India
Dear Nodal Officer,
AIRTEL, JHARKHAND, BIHAR.
Respected Sir,
I have the above SIM no active till dated 28th March while I was using my
Internet with the balance on date 3526 MB of data available & Rs- 146/= balance
on date.
I was in active use of this SIM with last two Recharge Rs- 222/= each on 5th &
*th March. apart from the net Rechcarge of Rs- 98/= twice for misleading
information of SMS to avail 60% off in the roaming call, while I was in Mumbai.
I have approach the Airtel customer care office in Bistupur, Jamshedpur, but
the replacement of sim given by sonari AIRTEL Distributor Office but yet not
active since 30th March I was told it will be active within 3 to 72 hrs
max, but alas! today 11th day Past without any result, it shows the poor
customer care of the AIRTEL Service.
I have talk with the customer care at 121 patna told there is no prblem in this
sim of SLR-5 GO TO NEAREST AIRTEL OFFICE THEY WILL DO THE NEEDFULL. I am
surprised while given all the valid data, its not activated yet. This in turn
gfreat loss to me as an Overseas Employee Given this No to most of the places.
Closing it will be Disastrous. I have given this message to Crime Dept. Waiting
for the reactivation at the earlist at your end.
I need this to be give soon to avid loss. "Contacting Emloyer may Think of Fake
no, this is unfair, please resolve it soon."
This is for your information I have never received any ID proof Clarifiction/
Resubmission.
This is with me since two to three months only.
In failiure to reactivate this SIM may go for the CONSUMER SERVICE GRIVAANCE
and with the notice of FRAUD from the AIRTEL end to PRINT MEDIA IN ALMOST ALL
THE LEADING news Media.
I am restlessly waiting for the Reactivation of the above no a fresh SIM given
to be matrerialized.
Regards,
M. VENUGOPAL
MOB NO: 91 8409493560, 91 8507559442
cc to: [email protected]; [email protected];
&&&&&&&&&&&&&&&
Dear Customer, Your email dated 09/04 07:13:24 PM, reference number 904201132629 is in process. We will get back to you at the earliest. Airtel Care
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