Dear Sir,
My number is 9964842794. I was with IDEA, due to network issues (as against there advertisements), i opted for number portability. I chose Airtel, and my porting request got approved on 13. Post that, the IDEA sim is of no use. As i was told, i had put on the Airtel Sim. There was a thank you message and welcome message which came from airtel. It shows full coverage. But i was not able to make calls, neither incoming or outgoing.
I started calling to customer care, each and every one giving me their own suggestions. Meanwhile, its a prepaid. I was not able to recharge the card. They suggested me various options, well, nothing worked out.
Hence, i asked them to connect me to the supervisor. I had talked with 3 supervisor so far, to my surprise, all gave me different suggestions. They all registered complaints with a turnaround time of 24-72 hours.
End result, i still cant use the sim. not able to make call or receive calls.
Today its the 5th day. As per my understanding the porting should happen in 2 hours downtime. Why is this delay, and why no body has any information.
I feel, MNP is of no use, another way to make money and harass customer.
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