Sir,
My name is Srikanth and work for Indian Institute of Technology Hyderabad, I have been using airtel number 9866245090 for past 7 years and these days very strange things happen. The teritory Manager Mr. Eshwardayal Reddy (9849011138) had recomanded me to migrate from pre-paid to post-paid though i insisted upon the network coverare at my workplace (Ordnance Factory Yeddumailaram). He said he could do anything to get network and also promised to give Post-Paid connections to the faculty and staff at IIT Hyderabad, he gave and they were disconnected after a weeks time and the dues were taken also the activation fee of 500 rupees. I had to return that amount to the people whom he gave the connection as he is reluctant to attend to my calls or their calls. The faculty and staff were very rude on me as they got the connections through me and they gave that particular number to make professors and delegates.
And after that incident I repeatedly was complaining about the network from March 11 they (Airtel) skip that date and take into consideration the latest date April 8'th and no sort of communication is done to me regarding the complaint and when ever I call they the issue is in open status and would be resolved in 90 days but they want me to pay the rental and bills. Now they say that if I dont pay the bill they will barr incoming and outgoing calls.
I have than approached the nearest Airtel ARC (Sangareddy) Mr Mahesh (9866010780) came into contact and promissed flexible CUG connections to IIT Hyderabad but now he also is so courteos that he never attends my call.
I request all the Airtel users to get away from Airtel and use the Govt ServicE BSNL as they dont promise anything and dont keep us waiting.
If there is a procedure to take necessary action on AIrtel please let me know sir.
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