Dear Sir,
I left banglore in Jun. that time i had a airtel connection for 2years in banglore.
Once i left banglore i came to chennai where my SIM card was on roaming. I calledup customer care asking them to disconnect my number (after i made the due payment). the customer care lady even responded stating that its updated in the system and will be done in 1day max.
after few months i started gettin calls to my family and friedns who are in the list stating that, i had due amount to be paid which was around 2500rs (when my limit was only 1000rs).
Everytime i replied i did not get any proper response from them.
Note: Also everytime i replied to them, from different mail ids i used to get reply. i stopped responding to their mais.
In My last converstation to them on mail i asked them to provide recording of the converstaion i had with the customecare where in she cleary told that the request will be processed immediatly.
I have all the mail converstaions done with them as evidence.
1. how the bill can be generated for July-aug end and by due amount cross 1000rs
2. i clearly closed the connection and paid the due amount still they send out some bill stating that this is my due. for which i replied even.
I can attach the mail converstaions which i had with the people even if you want.
Two days back i got an mail from police station that they have sent a petition for same. what should i do and how should i proceed further.
Do let me know and please help on how to proceed on this. thx
Regards,
Prakash.
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