Airtel Pre-paid Mobile Number: 9810791423
Cricket alerts & Voice Chat have been automatically subscribed for this number and I keep receiving alerts from 543212601 and I am being charged Rs. 5/- per day for cricket alert & 30rs for voice chat. I had sent unsubscribe SMS (STOP) to 121 as per their web-site and received a confirmation SMS that the alerts are de-activated. However, I still keep receiving the alerts which is very disturbing and also money gets deducted.
I tried reaching out to customer care on 121/9845998450, but did not find any option to talk to a customer representative, just some IVR messages.
Also, wrote to customer care at [email protected] but still no action has been taken.
I request these alerts to be de-activated immediately and stop deducting money from the pre-paid account.
Also please arrange to credit my all balance deducted from my balance.
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