Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Poor web system to make payment, bad coverage | News #984

Airtel
Poor web system to make payment, bad coverage

I am AIRTEL postpaid customer no. 9975491991, I do have web payment activated. I also have another number belongs to my wife for which, I tried to register with the facility add another number within my login ID with my airtel. It asked for password. When we send request for password, it replies you have not register send that request first. On sending register request, it replies server down try after some time. With 17 interaction calls to Airtel I could come to know that their server is already down and will not work atleast for another 48 hours. (great!)

So problem is with Airtel system not with me, and they are stopping my outgoing, no SRD working, I already paid my bill.

The idiots hired by Airtel doesn't know the simple procedure for payment. They are not at all customer centric. Rather they have created walls.

Network coverage is another issue altogether. I get even full 5 signal strength, but no call and even after connection voice breaks and call drop. In my bill I can show you so many calls for 1 second due to this.

When these companies stop sucking customers for their bad infrastructures. God knows!!!


Company: Airtel

Country: India

Category: Telecommunications

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