Inconsumercomplaints.com » Traveling & Tourism » Review / complaint: ClearTrip - Marketing tricks | News #174083

ClearTrip
Marketing tricks

This is a new innovative way of luring customers. Cleartrip advertises 50% off on base fare for air tickets booked through ICICI Bank Credit/Debit card.

As you would go ahead and book the ticket, the last payment page will hang. Soon, you would get a call from Cleartrip agent, that there is system problem and he can help you with phone booking. The price he will be quoting will be slightly higher than the one available online. I checked the flights 3/4 days later and they are still not changed online. However, he will confirm that the tickets in that price are not available and hence, the system can't clear your payment. You obviously would proceed with phone booking still thinking that you would atleast have 50% off on base fare, will get some respite.

Little would you know that this is not applicable for phone bookings.

i'm unaware if other online booking agents like Yatra, Ezeego1, who are also advertising such schemes (buy 1 get 1 or get 2 free) also, have such gimmicks. But this certainly is a classic one.


Company: ClearTrip

Country: India   State: Delhi

Category: Traveling & Tourism

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