SIr
i had booked a ticket from delhi to kolkata on 20.10.11 through cleartrip & at later stage a canclelled on pessenger from the booking on 09.11.11 & i informed cleartrip team according to their process for refund of my payment after deducting their charges for cancellation.and the matter as follows
Sir/mam
i am a middle class person from ambala & i want to complaint abou the service of cleartrip as it is a very small complaint for u but if u print this or take action against them then many people will save their money from such portals
I booked a ticket vide no, 1109173011 dated 20.11.11 from delhi to kolkata & after that on 9.11.11 i cancelled one person booking from the iterniary & inform cleartrip for the cancellation & they assured me that i will get my refund with 25 working days & after i call on 07.12.11 for the status of refund but they had answer of that i will have to wait for another 7 days & i will get the refund definitely After that i called them on 21.12.11 to know the status once again but agian i told to wait tor another 10 days & i do't undertsnad why should i pay rs. 300 extra to cleartrip for cancellation of my ticket when they can't refund my amount within the period they promised to refund the amount when i ask the representative over there (who is attending my call) to give me some higher official no. or mail id then he/she had no information of that also.so who should i contact for such wonderful services of cleartrip. Cleartrip teaches us never book a ticket through any portal like cleartrip. All my phone records had already been shown in their computer i.e. at what time a cll them up for refund
Now i m forwarding this message to media as well for the wonderful service of the cleartrip
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