Cleartrip.com
Reimbursement of flight costs / Hotel expenses

Mr. Nitin Dhage / Tel : 98193 15750 / email: [email protected]

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I had booked flights for myself and my family through Cleartrip (Trip ID – 1103043176)

Reservation Code - ZPM3K2

Airline PNR - X29AO2

E Ticket nos – 5895150282181 / 2 / 3 / 4 (4 tickets)

My flight was booked from Rome / Cairo / Mumbai for 4th June on MS 794 / departing Rome at 1830.

When I reached the airport, I found that flight MS 794 departing from Rome does not exist at all.

I had called up Cleartrip support from Rome on 4th afternoon from Rome, however I could not get any assistance from Cleartrip office.

I was told that Egypt Air office is closed.

My Schengen visa was expiring on 5th June, so I had to buy another ticket for departing Rome on 5th June.

As a result of issuing wrong ticket or if correct ticket had been issued then as a result of not informing me of relevant flight being withdrawn, I had to incur substantial expenses of buying another ticket and staying in Rome for additional night.

I have been sending emails to cleartrip.com however have not received proper response yet.

I have also forwarded copies of all bills for expenses incurred (Airfare & Hotel) for reimbursement