There was transaction failure for a booking made by me for the flight from patna to bangalore, the booking was made on 16th august.
The amount debited from my account was 25766, but as a refund i have received only Rs 18752 .
Can you update me on the same about the rest Rs7014 .
i have sent mail several time, even talked to the customer care but it didnt help.
Below is the mail i received from them
Reply |travel to me
show details Sep 17
fromtravel
toreena mishra
dateFri, Sep 17 at 2:37 PM
subjectRE: REFUND STATUS
mailed-byibibogroup.com
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hide details Sep 17
Dear Ms. Reena,
We apologize for the inconvience caused to you.
As per your email received. We would like to confirm you that we have already processed a request of remaining INR7014 refund and the same will reflect in your account within in next 5-7 working days expect Saturday and Sunday
Please feel free to contact us for any assistance
Thanks n Regards
Ibibo Team
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