MakeMyTrip is cheating general people. Please refrain yourself booking any travel via MakeMyTrip. I have booked railway ticket from Barrackpore to Murshidab and my travel date is today 12th August. Return Travel date is 14th August. Yesterday morning, I decided cancell the trip due to some personal reason. I logged in MakeMyTrip to cancell the ticket. After specifying all details, website popped a message that it is now trying to cancell via IRCTC server and I may need to wait upto 5 mintues. I waited but cancellation didn't happen. I tried several time through-out the day and coudn't get success. Later in the evening, I called their customer support. Now, in 1st attempt, I was hearing automatic music and commercial. I waited for 10 mins (in a STD call). In 2nd attempt, I was hearing waiting music and automated voice saying that they are receiving high call volume so I should be pleased to wait!!! I waited for 12 mins but nothing happened. This morning, I tried to call them again, nothing worked. I already sent 2 mail and received automatic confirmation along with ticket number. But till now, no response from them. I also tried to cancell my ticket online this morning. same result. They are not reachable by any mean.
My request to all viewers, please don't book any travel via MakeMyTrip and pass this alert to all your friends and relatives. I just lost Rs. 500. Some of your friend may loss much more than that.
Thanks & Regards
Krishnendu Banerjee
Barrackpore
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