I HAD APPLIED FOR DTH THROUGH INTERNET. ONE GUY CALL LALITH CALLED ME REPEATEDLY FOR AIRTEL DTH TO REMIT THE MONEY OF RS.1590. I TOLD HIM THAT I CAN PAY CASH OR ONLINE. LASTLY WE AGREED ON ONLINE. POST PAYMENT OF CASH HE PROMISED THAT I'LL GET THE CONNECTION WITHIN 1 DAY. I WAITED FOR 3 DAYS AND CALLED DTH CUSTOMER CARE WHO CONFIRMED THAT I'LL GET THE CONNECTION ONLY AFTER 72 HOURS IF THE REMITTANCE IS THROUGH ONLINE. I WAS SO FRUSTRATED AS THESE CRITICAL MATERIAL FACTS WERE NOT DISCLOSED AT THE TIME OF SALES.
AFTER PUSHING THE CALL CENTER EXECUTIVE I GOT A CALL POST 2 DAYS CONFIRMING MY CUSTOMER ID 3007031304. NOW IT IS ALMOST 2 WEEKS AND I HAD NOT GOT ANY CONNECTION. THE ABHISHEK BACHAN AD IN TV IS SO MISLEADING BOASTING A TAT OF TRAVEL TIME. I AM SO FRUSTRATED AND I WANT MY CASH BACK WITHIN NEXT 2 DAYS SO THAT I CAN GO IN FOR TATA SKY.
PLEASE DON'T BELIEVE ANY AD BASED ON THESE TYPE OF FALSE PROMISES.
REGARDS,
RANGANATHAN SAIKRISHNAN
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