Dish TV
Wrong Information Provided

Dear Sir,

I'm really frustrated with the information provided by the customer service executive.

They have already wasted full two days time of me and consistently providing me incorrect information.

I had applied for a new connection through their website www.dishtv.in by my credit card.

Now few of their customer support executive say that 9762 is not my token no. and the customer service executive from the head office say 19762 is indeed my token no.

Please let me know the procedure how to file a consumer case and also let me know if a police case can be filed for providing wrong information to the customer and misguiding him.

Thanks & Regards,

Samarjeet