Dish TV
Deducted money as late fee

Dear Sir

I have recharge with Rs, 225 on 20 sept but today sowing that recharge massage . my subscriber no. is 01507363180. kindly make continue it.

tkanks

Reply

Dear Sir/Ma'am,

Thank you for writing to dishtv.

We would like to inform you that Dish Gold package with colorful pack is running on mentioned VC and payment Rs.225/- has been received on 23/09. Next renewal on 19/10.'

Furthermore, we would like to inform you that reconfirmation of the VC 01507363180 has been done. Keep your Set Top Box switched on for next two hours on channel 999, so that you can start receiving the channels at the earliest.

Please note that as per our records your VC has been paired with the Set Top Box.

We value your association and assure you of our commitment to serve you with a smile.

Regards,

Prakash Chandra

Customer service

DISHTV

Afetr this they deducted Rs.20 as late payment, but i have paid on 20 sept and recharge date was 22 sept, but they receive after 3 days they says that transaction of money via net banking take 24 to 48 hrs but ihave sent them before 72 hrs.

I requested to return this money but they refuse very rudly.