I decided to take an additional connection to my existing dishtv connectio, I informed this to the person who called me after I sent "call me" message to 57575 on 15th October. Those people came and installed a new connection instead of added on connectionon 16th October. When the service engineers came for installation then also I kept on telling them i don't want a new connection I just want a child connection. They said ya ya it is a child connection only and you will receive all the channels that you see on the parent connection. But on 20th October I realised I can't see all the channels in my new connection and I again called up the customer care no. and they said its a new connection not a child.whne I recharged my new connection then they charge 100 /- extr for having HD connection which they never mentioned as mandatory before taking the connection.
The agent detail :
Mobile No.- 0 - 9141947093/94
M/S - Shiva Shakthi Associates
Phone No. - 080-32995556
I rasied so manu complain and even sent mail to customercare/escalation ..but all gave me some Sh@#$#.
till now I have 3 complain registered and still unsolved no. as 47962027, 47515962, 47445758.
and now they are telling me to take another connection as child connection..they are just here for cheating customer and making money
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