DishTV very worst service and Customer Care
Dear Sir/ Madam,
I’m Dr. SR Nagpal Resident of HM-243, Phase-2, Mohali- Punjab. I purchased DishTV connection of last year. Since last six months I’m continuously facing “Inconsistant and poor quality of vedio on All Zee and SONY channels, Audio is also very disturbing” problem apart from this problem I’m also in problem of their customer care services of such a reputed group. Whenever I call at 0172-6570601 at Chandigarh, after about 7 days countinuos dialling I got my call thro. After loddging my complaint last week on dated 23-1 Representative came to my residence and told me to first pay Rs. 150/- then only he will see the problem. Which I paid and after 10 mts he told u talk to our Noida office, it will be taken care by them. Now countinusly I am calling to Noida office by making STD calls. but all the times I anm gettig reply that out systems are not working and we are helpless. Mr. Dheeralj at Customer Care Noida ussaly attending the phone and he says, sorry Mr. Nagpal we can not serve you in your city. He he does know how to talk with the customers. After wasting STD calls even I am not able to get any response, even I have to hold and wait for more than 10 minutes.
Finally I get the answer that u SMS from ur register Mobile No. I done the same but I got reply that sorry this is invalid no. If this is an in valid no. then how I am getting alerts from Dishtv on daily basis on the same no.
I failed to understand, it is just making fool to customers.
Being a high hope I am forwarding this mail and hope to get the justice and requesting strict action against the Dish tv Customer Care and thier worst Service and response to the customer.
For any more detail of harrasment I amy be contacted at
09815621912
Regards:
Dr. SR Nagpal
Mohali
VC No.01501861306
email id: [email protected]
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