I have been a dish tv subscriber since the last 5 years. I have 2 connections-parent and child. While I have not had a sinle proble to date with the parent connection, there always seem to be some or the other problem with the child connection.
I have the child connection since the past 1.5 yrs. The current problem is, I am not getting dish tv signals since the past 1.5 months. A technician came and checked everything, took Rs.170 as service charges. This technician was from AV Solutions, Bangalore, a dealer of Dish tv supposedly. I watched tv for a day and again the same problem with the message"Contact dish tv". I contacted the dealer again, AV Solutions a number of times, even personally went to their office to sort out my problem. Till today, no technician has turned up and my connection is lying waste since 1.5 months. I have even contacted your call centre but to no avail. I am put on hold for long hours with no solution.
I am terribly exhausted and frustrated with my experience. PLS GIVE ME A SOLUTION TO MY PROBLEM.I want to lodge a complaint against the dealer AV Solutions.
Earlier (last year) the recharge amount taken from me was not paid by them to dish tv. I started getting reminders from dish tv for non payment. Finally when I contacted the dealer, he said he would pay online immediately. I even registered a complaint against them with your call centre but was of no use. AV Solutions is tarnishing the image of dish tv.
VC NUM-01500951910
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