Dear Sir,
From Monday (13-06) I am contacting on Airtel customer care helpline 18001028080 to solve Technical error but no one providing any solution. I call them for atleast 30Itimes in this week but every time they commit to send engineer on same or next day. But fact is that no one visited my home untill 20-06-11. And after visiting on 20-01-11 they installed old and defected piece of setup box. Again I start calling and registring my call to customer care and also at the same time I am calling there Nodal officer Mr. K Rao. But the responce and service I am getting is entirly unsatisfactory. Even for the period when there is signal problem, airtel deducted my account at the rate of Rs. 9 per day.
One request no. which is registered is 9102873.
Now on today they instaled new setup box again.
For the same i already in advance deposit Rs. 350 in my account. As you see there no delay from my side but the way Airtel giving service is unsatisfactory.
Error code Id B001 in the set up box
Current address
Flat No. 21, Bldg No. 11, vijay Vilas, Ghodbunder Road, thane West
Maharashtra
I had invested atleast 5 to 6 hrs in talking to solve the problem, it causes some where Rs 10000 to me as my time invested in solving the problem.
Please do the judgement ..
regards
vikram
9699024039
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