Hi All,
My name is Lt Col (Retd) Babu Singh Sengar and I have Airtel DTH connection from Airtel (Customer ID: 3006725335).
I was offered a subscription of 1 year which offered additional 2 months free subscription. I paid Rs. 2652 to the Airtel Rep. who took responsibility to give me this offer.
Last week I checked and found out that the Airtel Rep. did not update my offer on the system hence I would not get the 2 month free subscription. I had paid advance money for 12 month regular subscription. I had placed the complaint to the Airtel complaints helpline and sent a mail to the Nodal officer.
Today I checked my balance and noticed that the regular subscription has been reduced by 2 weeks. On further inquiry, I was told that the monthly subscription has been increased hence the reduction.
I have lost faith in Airtel and am looking for alternative venue to resolve this issue. Please let me know how can I get this resolved once and for all.
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