Customer Id# 3001057919
Here is sequence of activities
1. Few days back i request for Movies Now. CC people tell me to change dish position.
2. Airtel guy comes and we decide not to shift the dish as it is not possible.
3. 2 days later i get a call where they cancel my movies now request
4. Today afternoon my airtel TV is disconnected with only a error flashing on screen as
"There was an error during installation... Error code SM2"
5. I asked CC and they told that i have been migrated to new satellite. God knows why. But they tell me i will get all channels WITHOUT changing dish antenna position. I think he was bluffing.
6. He says that i need to keep my STB ON for 30 min. I do it (for an hour) but no resolution.
7. Still no resolution and no response from airtel presence.
I need resolution asap
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