Hello,
Through this forum, I want to convey the problem I am facing in my Hero Honda Passion bike. Below are the details of my vehicle.
My Name :- B.N. Naresh
My Phone :- 9885157710
Vehicle No. # AP10AT4727
Dealer Name # MPM Auto Asscoiate Pvt. Ltd. - hyderabad
Chasis No. # MBLHAIOEPAGA11726
Engine No. # HAIOEDAGA48039
Date of Purchase # 01/02
Receipt No. # VR0902028
Invoice No. # V0902085
Since the day I bought the day bike, bike handle is shaking. Even after complaining repeatedly to the dealer about it, shaking problem remaining as it is. Below are the details of my concerned raised to the dealer :-
1) 18/2 (First Service):- I was told handle is shaking because tyres are new. So they ask me to wait till second service.
2) 31/3 (Second Service):- I was told RIM is bent and they repaired the RIM. but when I went for test ride I again found that handle was shaking so I informed work manager there (Mr. Prabhakar). He told me that the tyres are having problem and so he issued me a letter to exchange the tyre from different vendor named FALCON TYRES COMPANY.
3) Falcon motor: After doing some inspection on the tyres they told me they are normal. And ask me to bring another letter from MPM motor in order to change tyre. so I went to MPM motor and procure the letter thereby handling the same to FALCON TYRES COMPANY and got the tyres changed. Even afterthat the problem persists.
4) Again, I went to MPM motor and conveyed the problem to the Supervisor of MPM motors. He gave me the same repeative reason Sir tyres are new and it will take some time.
5) 4/5 (Third Service) - Again, I raised the complaint about the it. I was told RIM is bent and they repaired the RIM. And pormised me that the problem is cleared now.
But infact It persists.
6) 13/6/201 (fourth Service) - Gave my vehicle to Mody Motors, Doveton Bazar for regular service.
7) 30/7 (Fifth Service - MPM Motors) - Agian I raised the same complaint this time they got angry and told me that they can't do anything for it. It is an tyre problem and tyre problem wouldn't comes under warranty.
8) 14/8 (MPM motors) :- This time I went to MPM motor and again raised my concern. They asked me on 18/8.
9) 18/8 :- They changes the old front tyre & RIM with new tyre & RIM . And they took the vechile for test drive. But they found problem was still there so they changed Rear Tyre & RIM with New Tyre & RIM.
Even after this I am facing the same issue. On again contacting MPM motor, they raised their hand and told me they are unable to do anything and this is your problem.
Please help me in best possible so that I can get t
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