» » Acer - Wants Refund or Replacement | #42980

Complaint / review / scam report
Acer
Wants Refund or Replacement

This is My second Acer laptop I bought . Now i Feel I had done a big mistake buying it.The First laptop had issue in first week . I was patient, taken the computer to service center, got the motherboard replaced .Few weeks after the second laptop i had bought also dead . The laptops are not even 2 months old. Both are dead. I was so patient that i took the second laptop also to service center . they replaced the motherboard. I was happy as the computer was fixed. But that didnt last long. 3 days after the motherboard was replaced the computer dead again. I called the tech support Spoke to a lady . explained everything. The call got disconnected. Fine . I called again..spoke to a tech, again explained about the case. I am really disappointed by the computer. I only want the refund for the computer. I asked about the refund, the tech doesn't understand anything, I asked for a manager. He said he don't have any manager. At last he said he will check for the manager..came back on line said he wont be able to connect to manager & then disconnected the line.Called again spoke with tech . I lost all faith in your computer. The Worst service i in my Life. I want the refund for the computer or give me a new computer. I wont accept anything Less than that. Its period.Your computer is a piece of crap. I am also complaining about the worst service got from your Company in consumer complaint Forum. I will go all the way i can to inform about this to all .You are going to lose your customer if this is the service which is going to give for the customer. This would be the last acer of mine & I will also make sure Every one i know also doesn't buy your computer.
Author: Raghesh K


Offender: Acer

Country: India   State: All India

Category: Miscellaneous

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