I am using this service for last many years and had no problems with GPRS service but of late since from five months Iam not getting this service where Iam residing, that is at, loretto padua,
The problem is i am not getting GPRS service where iam staying and i am getting area info on my cell as(Loretty padau) but if i move away from my home say about a kilometre in any directions my GPRS is active and again if i move closer to my home the packet data is inactive and i am using a Nokia n95 8gb cell, regarding this problem i called airtel customer care service umteen times these are a few of the complaint numbers 0323043640, 0323120593, 0408140635, 0505156920, 0505170024, 0505169720.still there is no positive response from the service provider i am being told through SMS that the problem is solved and your airtel live is active.but the problem still persists, this problem actually started up when a new tower was erected in the vicinity of my home since then when trying to activate airtel live, airtel online or mobile office i am getting the message
Packet data not available
Check network services
if i try to activate any of this service my amount is being readily deducted, now this is causing a lot of inconvenience to me because i cannot use gprs service which i am entitled for, to use many of my applications nor can i use it as a modem to connect to my laptop or pc.
Hoping some favourable action will be taken soon to solve this unique problem which i am facing from Airtel.