Hello,
I have booked an order "Pristine & Exquisite Pearl Jewelry! Akanksha Pearl Set @ Rs 399" on Deals And You online on 25th of Dec. 2011 and I have not received the order yet.
I emailed them to complain regarding this on 7 Jan to [email protected], they said it will get delivered in 25-27 days from the date of booking so i will have to wait till then. I waited till the 40th day of the order booking and did not receive any product. I again emailed them on 7th Feb to same support email on which they replied they have sent my complaint to concerned department and it will be heard soon. Today is 25 of Feb and I am yet to receive my order and there is no communication made on the complaint. This is rediculous behaviour from an Online Shopping company which promises to deliver good and on time but frauds to take money and fail in delivery. The last communication made from deals and you to me is :
[email protected] [email protected] to me
show details Feb 6
Dear Mr. Agamya,
Greetings from DealsandYou.com.
With reference to your mail regarding order id # 337484, we apologize for the inconvenience caused to you. We understand that you haven't received the product.
We have forwarded your concern to the relevant department, they will look into this matter and will try to resolve your issue as soon as possible.
For future communication kindly refer to the ticket number # 32480.
Thank you for shopping at DealsandYou.com.
Best Regards,
Sonu Sharma
www.DealsandYou.com
If we can be of further assistance, please email us at [email protected] or call us on 91 (0120) 672-6777 (0930Hrs-2030Hrs Mon-Sun) For the latest deals and further information, kindly visit our website at www.dealsandyou.com.
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