Homeshop18
Defective jwellery set not getting refund

I HAD PLACED AN ORDER OF A NECKLACE WORTH RS1499 MY SUB ORDER NO-903336967 WHICH WAS DEFECTIVE .I ASKED FOR REFUND AND THEY SENT ME A CHEQUE WITHOUT AN AUTHORISED SIGNATURE OF ICICI BANK. TILL DATE I HAVEN'T GOT MY MONEY BACK .THESE COMPANIES ARE JUST DUPING PEOPLE.CAN SOMETHING BE DONE? SHOULD I GO TO CONSUMER COURT? IF WE ALL CUSTOMERS GET UNITED WE CAN MAKE SOME EFFORT.