Naaptol / Heavy 1 Gram gold
Defective product for 4 items inside the package

Hello Sir,

I ordered for a Heavy 1 gram gold on 9th Feb and it got delivered on 15th Feb. My order number is : 3417426, When i see the pack inside there are lots of damages where pearl is missing in one necklace, ear stud is broken, chain is missing in one set, necklace is is not in proper size etc...

When i call the customer care they say that we need to send the courier by our own expenses. Bluedart reversal service is not applicable for my area code of 600100 it seems. Its you mistake that you have sent the defective piece. But we are getting affected by this. Why should i unnecessarily spend Rs.300 for this? I'm totally disappointed with your service. People say that when we send the courier through other professional/ some other courier, naaptol people is returning it seems.

I don't want to waste my money again. Please give me a solution for this. I want my money back. I planned for a TV through naaptol. But im totally disappointed with the service.

I want my money back ASAP.

Thanks & Regards,

Karthik B