I Did a transaction from my axis bank debit card on 18th march. transaction amount is 775.82 rs. I did this transaction for airtel bill. My bill was not paid but money got deducted. I have registered a complaint through axis bank customer care on 19th itself. My complaint number was 6159424. It was not refunded till 27th march. I mailed on axis bank mail id and got no reply. My second complaint number was given to me on 27th i.e. 6186443. Still on 2nd complaint money was not refunded. I again called on Thursday 29th march and complaint number given is 6198647.
My money is not refunded till date. I want to ask axis bank do they think i am a fool who will keep calling customer care. They are exceeded the limits and i am not more patient for this now. its now more than 10 days and they have not refunded a net banking transaction. the service is too poor and no one should open an account in axis bank. Even they are not responding to the mail. If i don't get any reply of this mail then i am going to consumer court and will file a case against axis bank. Its my salary account and then i will transfer this.
Its my humble request to axis bank that refund my money as soon as possible. please don't force me to take a strict action against the bank.
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