Which is very near to our home.
As usual she went to see her balance in ATM on 26/04 and taken mini statement and came back to home. After that she did not used ATM for a month, Then she went to draw a money from same ATM she suddenly shocked by seeing that 30000 RS is deducted from her account.when we enquired in the local branch they are telling that we only drawn the money on 26/04/10 which is not true. In this issue the bank people are putting allegation on us only they are not at all willing to co operate and behaving rudly with us. So we are very upset about this and we asked them show the videofootages of that date when she done the transaction to confirm that wether somebody used her card or she only taken. For that branch manager told us to give a complaint regarding that. So we given the complaint on 29/05/10, before taking complaint the Lady clerk who is incharge of the ATM card is behaved very very rudly with us. She is refusing to accept the Complaint. After some clash of words she accepted our compliant and given a ack and aksed us come after week when we went after a week she was on leave for a week, then we went to her on this tuesday, she is once again started war of aords and allegation and told us come next week.
So we are very very upset about the way she and the BM treated us. Based on this Know we decided to write a mail to you.
And also one more information this is not a single case in malur, we can see some more same issues, when these suffers went to your BRANCH to complain they are talking and threatening and asking them to complain to police.
Know the question is How we can trust SBI?
Your employers co operation is very very rude, Now we lost a faith in your SBI
If you are not taken any action we are thinking to lodge complaint in RBI and also considering to go Media.
So please consider this issue as serious and take a necessary action on the Same and allow as the See the Videofootages.
If any body from our home used the card then we are ready face any action you people want to give.
We want justice.
Regards
Muniraja. BS
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