Dear Sir,
I am Sudhir Kumar Raiguru, bearing the a Furute Card from ICICI bank
card number 4023684515101000 had made a purchase of 1598/- on 21st
Sept. I did not received my first month bill statement till
January. While enquired about the bill statement on the ICICI
bank phone number 09831378000 I got to know that I have a bill
statement of more than 2500/- billing amount as per the non payment of
the last bill. When I complained regarding the same, the Executive
with whom I was talking to said all other expenses would be waived off
and I will receive the updated bill by email. However I confirmed him
that after receiving the Updated bill, I will make the payment of only
the amount that I have made a purchase of, i.e. 1598/-. After 10-15
days I received the same bill of more than 2500/-.
After that I received a call from the ICICI back Credit Card
Settlement team and was told to do a payment of - for the
settlement of the card
I again said plz waive off all the late payment charge and other taxes
and send me my original bill fo 1598/-, so that I will make a payment
otherwise I will not make any payment.
I had an ICIC Bank Account bearing A/c nubmer 006101518763 which I was
using for my Investment purpose with a direct debit of - per
month.
It was fine till January.
Suddenly on 26th February my Account has been debited forcibly
for 2406.26/- without my consent. While enquired about the same at the
nearest ICICI Bank branch I have been told that the credit card
department has debitted the amount from my Account.
How can you do so without my consent???
Also I was forced to be a defaulter towards the investment for
February month as my Account was out of balance and My name is in a
Negative Credit User List for which I am not eligible for any Credit
cards nor Loans.
Now I am a Priority customer of Axis Bank and all my transactions are
very fine with the Bank, yet the kind of interest on my Account
balance per month they are paying, is lower than that what I was
getting from ICICI Bank.
My brother Samir Kumar Raiguru who is a Previllege customer of ICICI
Bank has opened an FD of Rs.1 Lakh for the best Interest Rate and I am
also encouraged to do the same in your Bank.
So my sincere request to you that as my Account has already been
debited by 2406/- which is much higher than the Actual Credit Card
Bill Amount of 1598/-, plz waive off all the rest amount which is only
your Late Payment Fee and other Taxes and remove my name from the
Negative Credit List.
Seeking your help to resolve my issue at the Earliest and settle the
Credit Card Account.
Sincerely Yours,
Sudhir Kumar Raiguru
09776018825
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