Dear sir/madam
sub: personal loan issues made by icici credit cards departments executives.
following was the status mails i have written to icici bank but hence 4rth no response.
Dear satayshil,
following are the points which has messed my loan and account transections - :
CUSTOMER NAME - 9401270161835009.
*BEFORE TAKING THE LOAN i had got several calls from icici loans departments bombay office regarding - taking loans.
*so even as it was my requirements - i took the loan of 2lakhs.
*before taking these loan i had requested the executives who were handling my case from bombay - that they should mail me the loan details - interest on loan that will be charged and any other important points related the loans.
*i got a final confirmation call from the executive were i requested them - i need a auto debit facility, date for the same will be - 10 of every month cause every month we have are corporate salaries deposited on 10th - as per your icici records - they must be even having my recorded calls.
*i have not received any welcome letter kit for the loan, not received any details the entire account details from loan starting to loan ending?
* i have mentioned in the loan application form that they should also send me regular statements for my accounts - were they took my email id wrong which after several documents and phone calls to call centers they recently changed my details.
plz check all my statements they have messed it up with - over charges of service taxes, pick up facility of cheques which is absolutely a free service from your side - i have got a 100 rs charge for the same.
*still - auto debit facility is not done - and if it will be the call centre people are saying that they will deduct only 3/4 amount of the actual amount -- what does these means???
now as per verbal discussion today - you have committed me that you will be sending me the details of final settlements balance payments of final amount - for 2 /3 months.
also i will request you to please mail me proper details
*total final amount loan.
*date of Ecs
*rate of interest.
*total interest amount calculated on principle amount.
* total amount yet to be paid
plz send me all the details in breakup.
note :
i will make the final amount payments in 3 parts if possible.
these was mu last mail to icici bank (recovery agency - gajanan agency)
i request you to plz help me in these matter - cause i want to make the payments - but i should get my actual loan details.re- instalments etc.
now i have got a call from one of the lawyer from delhi mr.malhotra saying that i have to pay them a pdc check and solve the issue and made calls trought mumbai police.
i dnt know y all these issues taking a uturn when i am trying to settle these matter in a proper manner.
waiting for your positive responce hpw i can deal with these.
warm regards.
ameeth ssonawane |9822966392
0 comments