I am a very old customer of ICICI Bank, credit card, prudential, Lombard.
I had icici Platinum card no. 4629 8641 8953 9002 that is now blocked because of non payment od dues.
I had a quaterly auto payment of Rs.15000 on my credit cardof my Max New York Life Insurance policy. I was charged twice in one quarter. Which i already paid. Then i stopped this auto payment facility on my card. Still i was charged. Which i didnot wanted to pay. Still i paid that amount to the bank. But i have not paid the late fee and interest chanrges. This interest and service charges has now increased to more than 6000 Rs. My card is now blocked. Now I wanted to pay my basic principle charges which is Rs.2200.But Icici credit card staff says that card will be blocked and i cannot use this card again.
Respected Sir? / Madam, I will request you to look into these matter. You can look into my history. I have been a cutomer of ICICI company more than 10 years. I wa very happy with the services of your company, but this incident schoked me. It is not the matter of Paying Rs. 2200, but matter of dignity. Why schould i pay, which is not fair. I have always paid my dues on time. First i had Silver card then promoted to gold and then to Platinum.
Kindly look into the matter and please reply me on [email protected] or you can call me on 09414164698.
Looking forward for a positive reply
Yours faithfully
Bhopal Singh Jhala
Udaipur (Rajasthan)
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