I Dr. Ranveer singh Bains saving A/c in branch Zirakpur had Very bitter experience as one of employee (hardith singh) not only miss behaved also, Denied the to serve, Even refuse to give bank statement of my own account
As I went to OBC branch of Zirapur, I approached hardith requesting to update my pass book,
“ He refused stating that it cannot be updated every time, it could be done only once in month come next day, as I insisted told me that I have plug in printer, wait for some time. After 10 min when I asked for same he misbehaved with me and said, I case I have to do same I cannot work.
After escalating that to manager, then did it after 20 minutes, as I needed bank statement for my Account then again I approached hardith, he told me first that I have come after one day, as I insisted that I require it on same day, He refused, stating that it cannot be issued on same, then he passed, to another person in same branch, after 5 minute he also did the same. Then again I have to ask the manager for same, then hardith again intervened state that it cannot issued before 3 month, it was shocking to me.
1) I was misbehaved for the basics service to get my passbook updated
2) Employee had will issue, did not want to serve
3) Was denied the statement for my own account, was informed it can only issue after 3 month
4) When I escalated matter was been told that we normally speak in similar way in local language
I would request you take appropriate action to ensure that these kind episode is to something usual been faced by me or someone as
Thanks & regards
Dr. Ranveer Singh Bains
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