Standard charted credit card
Interest & Late fee of 5k charged

Hi,

i am a new customer of standard charted credit card, having MANHATTAN platinum card (Card No-4541982334903223).

Bank have charged on me Interest of 4715 and 700 late payment fee, whereas delay was from bank in giving reply on my mails and without given a solution they closed my complaint (20121213065255).

1. got call from standard Charted bank to take insurance policy of royal sundram, i.e.16k premium, this will be debited from my card on installment basis. so i opted that policy on installment facility basis.

2. But in November month card statement hole amount of 16k was debited instead of installment, i raised my complaint but without given solution i got message that my complaint no 20121213065255 is closed.

3. I wrote mails but instead of given a solution of my problem they charged interest of 4, 715.60/- and late payment fee of 700/-.

4. Now i am getting daily calls from bank recovery team for payment. i am a platinum card holder of ICICI, SBI and HDFC. No fraud record.

Now i want to close my card with complete payment but not getting reply from bank. Interest and late fee should not be charged on me. i have written mail to head.service", "customer.care" and Principal. [email protected].

Is there any other contact person who can solve my problem and help me to come out of this kind of unorganized bank.

Thanks,

Atish Bhargava.

Mobile No-9030666555.

Mail [email protected]

Card No-4541982334903223.