Respected Sir/Madam,
I had use BANK OF BARODA ATM machine (ATM id-DCB06916) on
12/December to withdraw an amount of Rs.10, 000 (ten thousand
only). But when I completed transaction (transaction
id.8415/17381700/000) no amount was dispensed from ATM machine but
same amount was deducted from my SBI account.
I had already lodge an formal complaint on SBI helpline (Complaint
ticket no- AT4297091826) on 13/Dec. For first one week no action
was taken, afterward customer care represintive told us that money
has been reimburesmented to your SBI account. But when again check
mine account no amounted has been returned to it.
Then I went to Branch manager (Branch id-7873, Rajnagar) he inform me
that BANK OF BARODA is not issuing an amount Rs.10, 000 to us. When we
contacted to BANK OF BARODA people they told us that they can’t help
us, only SBI can help.
Now it has been THREE weeks and still no relief has been given to us.
On checking complaint status online, it has been showing that
complaint had closed.
This amount matter lot to me.
Thanks & Regards
Arjun singh
Account no- 10125956493
ATM card no- 6220180787300060920
Mobile no – 088882048853, 9971565881
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